Ordering process was super easy and arrived so much quicker than I thought. I love the extra time that was taken to carefully pack my order, the personal thank you note was a bonus ☺️ Definitely take the time to make sure you order correct size and check sizing guide. We felt the sizing was more on the snug side of things but this is clearly mentioned on website that if we wanted a looser fit to go one size up but 5xl was the biggest so we couldn’t size up haha. They look exactly like they do online, Love the clear information provided on website. Overall had a wonderful experience with Zakk Black. Thank you!